Contact Us
Last updated 2 September 2026
SHYRAM is a small team. There is one support channel right now, and a person reads and replies to it — not a queue, not a bot.
We reply personally, usually within a few days. If your message is about a specific order, include the order number from your orders page — it is the fastest way for us to look into it.
What to write to us about
- A problem with an order, a delivery, or a refund
- Reporting a seller, a listing, or content that breaks our rules
- Trouble with your account, verification, or a payout
- A privacy request under India’s Digital Personal Data Protection Act — see the Privacy Policy for what you can ask for
- Anything else — press, partnerships, or a bug you found
What is not here yet
No phone line and no live chat. Both are honest gaps, not hidden ones — if that changes, this page will say so.
Looking for a policy instead of a person? See Terms of Use, Privacy Policy, or the Refund & Cancellation Policy.
This document describes how SHYRAM actually works and is written to be understood rather than to be exhaustive. It has not been reviewed by a lawyer.